RETURNS OF PRODUCTS PURCHASED ONLINE
How to Return Products Bought Online?
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Fill out the return application and return form included in the package with your order.
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Take photos of the completed application and return form, and send them to the online orders manager.
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The manager will confirm the return or request corrections to the documents if necessary.
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Once the manager confirms the return, place the following in the box:
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The product
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The purchase receipt or payment confirmation
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The completed return application and return form
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Pack all items and send them to: 69 Volodymyrska St., Kyiv, Ukraine.
Upon receipt of the package, your refund will be processed within 2–5 business days.