Warranty & Care

Our footwear is handcrafted in small batches using natural materials. We care about quality – and we clearly and honestly explain our warranty terms.

Warranty

• 30-day warranty from the date of purchase
• Covers manufacturing defects only
• Does not cover normal wear, неправильне використання або погодні впливи

If a defect is confirmed, you may request:

• repair
• partial refund
• replacement or full refund (for significant defects)

Proper Use

• Leather and textile shoes are not waterproof
• Avoid rain, snow, gravel, and chemically treated surfaces
• Use footwear according to its season

Care

• Use a shoehorn
• Clean gently, avoid excessive water
• Dry naturally (no heaters)
• Use proper shoe care products

Claims

To submit a claim:

• Contact us with your order number
• Send photos of the issue

We review each case individually.