Returns & Exchanges

We want you to feel confident in your purchase. In line with applicable Ukrainian consumer protection regulations, items may be returned or exchanged within 14 calendar days from the date of purchase.

Eligibility

  • Items should remain unused and in their original condition
  • Original packaging should be intact
  • Proof of purchase may be required

Important note

  • Products that show signs of wear are not eligible for return or exchange

Carefully trying on your footwear on a clean, indoor surface helps ensure eligibility, while preserving the quality and finish of your handmade leather shoes.